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Terms & Conditions

Effective date: June 20, 2026

These terms govern your use of deltransgroup.com and any quote, booking, or shipment request you submit through it. By using this site or requesting a shipment from Deltrans Group Inc ("Deltrans," "we," "us"), you agree to these terms.

Who we are

Deltrans Group Inc is a licensed, direct motor carrier — USDOT 3400465, MC 1094452 — based in Naperville, Illinois. We move vehicles on our own trucks; we are not a broker and do not resell your shipment to another carrier.

Instant quotes are estimates

The price shown by our online calculator is a ballpark estimate based on the route distance, vehicle size, condition, and timing you enter. It is not a final price. Once you submit your details, our dispatch team confirms a firm, all-in price before your shipment is booked. Estimates assume the information you provide is accurate — incorrect vehicle or location details may change the final price.

Booking & scheduling

Pickup and delivery windows are estimates and can shift due to weather, traffic, road conditions, or mechanical issues. We'll keep you updated on meaningful changes to your schedule. Submitting a booking request does not guarantee a specific date until dispatch confirms it with you.

Vehicle condition & inspection

You're responsible for giving us accurate information about your vehicle, including whether it runs and drives. Our driver documents the vehicle's condition at pickup and delivery — we recommend you or your representative be present for both.

Payment

Payment terms are confirmed at booking. Typically a portion is arranged when your shipment is scheduled, with the balance due on delivery. We'll walk you through the exact terms for your specific order before you commit.

Insurance & liability

Deltrans carries $1,000,000 in liability and cargo coverage for vehicles in transit on our trucks. If you believe your vehicle was damaged during shipment, contact us right away so we can open a claim — documented pickup and delivery inspections help us resolve claims quickly and fairly.

Cancellations

If you need to cancel or reschedule a booking, contact our dispatch team as soon as possible at 630-580-1660. We'll work with you on the details for your specific shipment.

Use of this website

Content on this site is provided for general informational purposes about our services. While we try to keep pricing logic and information accurate, we don't guarantee that every estimate, transit-time range, or piece of content is error-free or current at all times.

Limitation of liability

To the extent permitted by law, Deltrans Group Inc is not liable for indirect or incidental damages arising from your use of this website, separate from our liability and cargo coverage for vehicles actually in transit on our trucks as described above.

Governing law

These terms are governed by the laws of the State of Illinois, without regard to conflict-of-law principles.

Changes to these terms

We may update these terms from time to time. The effective date at the top of this page reflects the most recent change.

Contact us

Questions about these terms? Reach us at dispatch@deltransgroup.com, call 630-580-1660, or write to Deltrans Group Inc, 3386 Rosecroft Ln, Naperville, IL 60564.

See also our Privacy Policy.