Everything you need to know before you ship. Don't see your question? Call us at 630-580-1660.
Most companies advertising car shipping online are brokers — they take your booking and resell it to a trucking company through a load board. Deltrans Group is the trucking company. We own the trucks, employ the drivers, and carry the insurance, so your vehicle and your money stay with one accountable team from quote to delivery.
Price depends mostly on distance, vehicle size, and how quickly you need it. Use our instant quote calculator for a transparent estimate in seconds, then we confirm a firm all-in price — the number we agree on is the number you pay.
Yes. Deltrans carries $1,000,000 in liability and cargo coverage, and your vehicle is covered while it's on our truck. We document the vehicle's condition at both pickup and delivery so everything is on record.
Transit time is driven by distance. As a rough guide: under 500 miles is typically 1–2 days, cross-region routes 3–5 days, and full Illinois-to-California moves around 5–8 days. We give you a realistic window when you book and keep you updated along the way.
No — Deltrans runs open auto transport only. It's the most popular and economical option, and our vehicles are fully insured in transit, the same way new cars are delivered to dealerships.
Yes — door-to-door is standard. We pick up and deliver as close to your addresses as the truck can safely and legally get. In tight or restricted areas we may arrange a nearby meeting point for everyone's safety.
Keep about a quarter tank of fuel, remove personal items and toll transponders, disable alarms, and note any existing damage. We'll perform a documented inspection with you (or your representative) at pickup.
Yes, with the right equipment. Let us know at quote time that the vehicle is inoperable so we assign a properly equipped truck. A small surcharge applies for non-running vehicles.
Payment terms are confirmed at booking. Typically a portion is arranged when your shipment is scheduled and the balance is due on delivery. We'll walk you through the exact terms for your order — no surprises.
We're based in Naperville, IL and specialize in direct lanes from Illinois and the surrounding Midwest (Wisconsin, Indiana, Iowa, Missouri) to California — including Los Angeles and San Francisco — and every state along the way, such as Nebraska, Colorado, Utah, and Nevada. Quote your route to check availability.
Our dispatch team is happy to walk you through your specific shipment.